At Cyber Pay, we are committed to protecting the privacy of our customers and users. This privacy policy (the “Policy”) explains how we collect, use, and share information about you when you use our website and payment gateway service (the “Service”).

1. Information We Collect

We may collect the following types of information about you when you use the Service:

• Personal information, such as your name, email address, and phone number, that you provide to us when you create an account or contact us.
• Transaction information, such as the details of payments and refunds that you make or receive through the Service.
• Device and usage information, such as your IP address, browser type, and information about your device and how you use the Service.

2. How We Use Your Information

We may use the information we collect about you for the following purposes:

• To provide, maintain, and improve the Service, including to process payments and resolve disputes.
• To communicate with you about your account and the Service, including to send you notifications and updates.
• To protect the security and integrity of the Service and prevent fraud or other illegal activity.
• To comply with legal and regulatory requirements.

3. Sharing Your Information

We may share your information with third parties in the following circumstances:

• With service providers who assist us in providing the Service, such as payment processors and data analysis firms.
• If we are required to do so by law or in response to a legal request, such as a court order or subpoena.
• If we believe it is necessary to protect the rights, property, or safety of Cyber Pay, our customers, or the public.

4. Data Retention and Deletion

We will retain your information for as long as your account is active or as needed to provide the Service. We may also retain your information to comply with legal obligations or to resolve disputes.

You have the right to request the deletion of your personal information at any time. To do so, please contact us at [insert email address]. Please note that we may be required to retain certain information for legal or security purposes.

5. Data Security

We have implemented measures to protect the security of your information, including encryption and secure servers. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your information.

6. Changes to This Policy

We may update this Policy from time to time. If we make significant changes to the way we handle your information, we will provide notice through the Service or by other means. By continuing to use the Service, you agree to the collection, use, and sharing of your information as described in the revised Policy.

7. Contact Us

If you have any questions or concerns about this Policy or our privacy practices, please contact us at info@cyber-pay.co.za